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Frequently Asked Questions

How Tall is the HurryCane®?

The HurryCane® expands and retracts to eight sizes, so it fits the vast majority of cane users. The HurryCane® Freedom Edition™ reaches 37½" tall, and can be easily shortened through eight easy-push buttons to 30½". The HurryCane® GO™ extends from 29½" to 38½" and offers 10 easy-push buttons for customizing the height.

How Small is the HurryCane® Freedom Edition™ When Folded?

The HurryCane® Freedom Edition™ easily folds into a tiny, easily storable 13¾".

Is the HurryCane® Freedom Edition™ Easy to Fold Up and Unfold?

The HurryCane® Freedom Edition™ easily manually folds down in 2-3 seconds, and automatically unfolds in about a second.

How Much Does the HurryCane® Weigh?

The HurryCane® Freedom Edition™ and GO™ are made of lightweight yet extremely strong and sturdy aluminum alloy for maximum strength with minimum weight. Each model's total weight is less than one pound, making it a super-light yet amazingly sturdy cane.

Is the HurryCane® FDA Listed?

Yes, the HurryCane® is FDA listed.

How Much Weight Can the HurryCane® Hold?

The HurryCane® is designed for a maximum user weight of 350 pounds.

Will the HurryCane® Work For Me?

With eight sizing options, the HurryCane® Freedom Edition™ expands and retracts from as short as 30½" to as tall as 37½", which means it fits the vast majority of cane users. Similarly, the HurryCane® GO™ has ten sizing options, ranging from 29½" to 38½".

How Do I Open the HurryCane® Freedom Edition™?

Carefully pull out each segment and snap in place.
Make sure all three segments are securely joined in place prior to using the cane.

How Do I Adjust the HurryCane®?

Once the HurryCane® is assembled, adjust the handle height by pushing in the button and either lift up or push down to the desired size. On the Freedom Edition™, the button is found on the top section of the shaft. On the GO™, the button is found near the bottom of the cane. Ensure button snaps into place (sticks out and is not depressed) to secure the HurryCane® height.

How Do I Stand the HurryCane®?

Your HurryCane® acts like memory foam, remembering the last position it was in, so when you want to stand it next to you, simply 'reset the flex.' To do this, see the instructions that come with the HurryCane® and the "Stand Your HurryCane" video on the how it works page. If the HurryCane® fails to continue standing upright, it's usually an indication that you are on uneven terrain and you should walk with caution.

How Do I Fold the HurryCane® Freedom Edition™?

Pull apart each segment, starting with the button, in a reverse counter-folding motion (the sections will remain connected by the inner cable).

How Do I Keep the HurryCane® Freedom Edition™ Folded Up?

The HurryCane® Freedom Edition™ gives you two ways to keep it folded up securely: 1) Once the cane is folded, slip the wrist strap's elastic band around the three segments of the cane (check out the "1 Strap, 2 Uses" video on the how it works page).

What Makes the HurryCane® Different From Traditional Canes?

The HurryCane® is the only cane with the SteadiGrip™ design and the proprietary pivoting base. These two amazing design technologies give you three points of contact for maximum stability on all terrains AND continuous balance and stability while at ANY angle. So unlike traditional canes that can slide out, under, or to the side of you, you'll always be connected and supported by the HurryCane®.

How can I contact HurryCane®?

Email: success@hurrycane.com
Customer Service Phone: 800 933-1136
P.O. Box 179
Simi Valley, CA 93062-0179